Black Squirrel Business Solutions
Growth & Hosting
Packages
Managed hosting made simple - secure, supported, and stress-free.
Your website deserves more than just a place to live – it deserves the right home.
At Black Squirrel Solutions, I don’t just host websites; I look after them. From security updates to uptime monitoring, every site I host is maintained with the same level of attention and care I give to my own business.
Whether you’re running a small business, an online shop, or a growing brand, my hosting packages are built to keep your site fast, secure, and performing at its best – without the tech stress.
Hosting Plans
| Feature | Essential Care (£25/month) | Growth Care (£50/month) | Pro Growth Care (£75/month) | What This Means For You |
|---|---|---|---|---|
| Hosting | ✓ | ✓ | ✓ | Fast, secure UK-based hosting managed by Black Squirrel Solutions. |
| Website Backups | Monthly | Monthly | Weekly | Your website is safely backed up so it can be restored quickly if anything goes wrong. |
| Security Monitoring | ✓ | ✓ | ✓ | Continuous protection against hacks, spam, and malware. |
| Uptime Monitoring | ✓ | ✓ | ✓ | 24/7 monitoring so your website stays online and performing smoothly. |
| Malware Protection & Cleanup | ✓ | ✓ | ✓ | We detect and remove threats fast, keeping your site healthy and secure. |
| Core, Theme & Plugin Updates | Monthly | Monthly | Weekly | Your website software is kept secure and up to date without disruptions. |
| Traffic & Performance Reports | Basic summary | Detailed insights | Advanced analytics & trend reporting | See where visitors come from, which pages perform best, and how to improve. |
| Content Updates | - | Up to 30 mins/month | Up to 1 hour/month | We’ll handle small text, image, or layout changes for you. |
| SEO Support | - | Basic | Enhanced | We optimise your website to help you rank better in search engines. |
| Priority Support | Standard email support | Priority response | Fast-track support | Get help when you need it - with quicker turnaround times on Pro. |
| Notice Period | 1 Month | 2 Months | 2 Months | Cancel any time with one month’s notice - flexible and fair. |
| Professional Email | Optional Add-On: £5/mailbox/month | Optional Add-On: £5/mailbox/month | 1 mailbox included, extras £5/mailbox/month | Branded email makes your business look professional (e.g., hello@yourstore.co.uk) |
| Support Type | Description |
|---|---|
| Standard Email Support | Replies within 2–3 business days during working hours (Monday–Friday, 9am–5pm). Ideal for non-urgent requests. |
| Priority Email Support | Replies within 1 business day. Your messages go to the top of the queue for faster resolution. |
| Fast-Track Support | Same-day replies (within 4 business hours where possible) for urgent issues affecting your site’s performance. |
| Optional WhatsApp Support | Quick access for Pro clients — perfect for short updates, check-ins, or sharing quick ideas. |
Support times exclude weekends and public holidays. Emergency help outside hours is available for Pro clients if your site goes down.
Shopify Growth Plans
| Feature | Basic Growth (£50/month) | Advanced Growth (£75/month) | Pro Growth (£100/month) | What This Means For You |
|---|---|---|---|---|
| Store Maintainance | ✓ | ✓ | ✓ | We take care of technical tweaks and small theme updates to keep your store running smoothly. |
| Content Changes | Up to 15 mins/month | Up to 30 mins/month | Up to 1 hour/month | Quick edits to text or images so your store always looks current. |
| App Integrations | 2 apps managed | 4 apps managed | Unlimited supported apps | We install or update Shopify apps to boost performance and sales. |
| Analytics & Reporting | Basic monthly report | Enhanced monthly report | In-depth report with recommendations | See traffic, top products, conversion rates, and marketing suggestions. |
| SEO Support | Basic | Enhanced | Full optimisation | Improve visibility so more customers can find your products online. |
| Email Marketing & Automation | - | ✓ | ✓ + Advanced Workflows | We set up automated customer emails - abandoned cart, win-back, upsells, and more. |
| Ad & Campaign Guidance | - | - | ✓ | We guide or manage paid campaigns to help increase traffic and sales. |
| Strategy Call | Optional (quarterly) | Included (quarterly) | Monthly growth call | Personalised support to plan your next business goals. |
| Support | Priority email support | Fast, priority support | Fast-track + optional WhatsApp support | Reliable communication, your way. |
| Notice Period | 2 Months | 2 Months | 2 Months | Cancel any time with 2 month’s notice - flexible and fair. |
| Professional Email | Optional Add-On: £5/mailbox/month | Optional Add-On: £5/mailbox/month | 1 mailbox included, extras £5/mailbox/month | Branded email makes your business look professional (e.g., hello@yourstore.co.uk) |
| Domain Management | Optional Add-On: £10/domain/month | Optional Add-On: £10/domain/month | Optional Add-On: £10/domain/month | Ensures your domain always works and stays secure with peace of mind — no technical headaches or missed renewals |
