This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and submit information through our contact form.

1. Information We Collect

When you submit a contact form on our website, we may collect the following information:

• Name
• Email address
• Phone number (if provided)
• Any other information you choose to provide in your message

2. Information We Collect

We use the information collected via our contact form to:

• Respond to your enquiry
• Provide customer support or additional information about our services
• Improve our website and services

We do not sell or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (UK & EU GDPR)

We process your personal data based on one or more of the following:

• Consent – when you voluntarily submit information through our contact form.
• Legitimate Interests – to respond to enquiries and operate our business effectively.

4. Data Storage and Security

We take reasonable steps to protect your personal information. Your data is stored securely and only accessible to authorised personnel.

5. Data Retention

We retain your information only for as long as necessary to:

• Respond to enquiries
• Fulfil legal or business obligations

After this period, your data will be securely deleted.

6. Your Rights (UK & EU GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw your consent
• Object to or restrict processing

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyse site traffic.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites.

9. Third-Party Processors

We may use trusted third-party service providers to host our website, manage email services, or support our business operations. These providers may process your personal data on our behalf and are contractually required to keep your information secure and confidential.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us at:

Email: hello@blacksquirrelsolutions.co.uk

Address: 71 Shelton Street, Covent Garden, London, WC2H 9JQ